Issue #41 - December 16th, 2025
Written by Michael Gillespie
In this issue:
Perspective: As the year winds down, membership work slows - but the meaning of it becomes clearer: You’re doing something important.
Insight: A reflection on what you’ve reinforced for me this year - and why it matters heading into a new year
Outlook: A note of thanks for you to carry forward
QUOTE OF THE WEEK
“Good work deserves acknowledgment - not just when it wins, but while it continues.”
As the year comes to a close, I wanted to do something a little different with this issue.
Not another framework. Not another strategy.
Not another push to optimize something before January arrives.
Just a pause.
Over the course of this year, I’ve spent a lot of time thinking - both while writing Operator and while talking with many of you - about what this work actually represents.
And the truth is, the longer I sit with it, the more respect I have for the people who choose to build memberships in an authentic way. A trusted way.
The right way.
So this issue is simply a note of thanks before we close the chapter on this year.
PERSPECTIVE
Membership Is Quiet Work.
Running a membership doesn’t usually come with big moments of applause.
There are no dramatic finishes, no clear endpoints. Just consistency, rhythm and responsibility.
You show up.
You deliver value.
You listen.
You adjust.
You do it all again next week.
Most of the work happens out of view - between launches, between growth spurts, between moments of momentum.
And yet, that quiet work shapes real outcomes - for your members, for your business, and for your life.
Spending this year writing Operator has reminded me just how much discipline and care this model actually requires.
It’s not flashy. It’s not easy. But it’s honest.
And that’s worth acknowledging.
INSIGHT
What This Newsletter has Clarified for Me
If there’s one thing this newsletter has reinforced, it’s this: strong operators think differently.
They don’t chase constant reinvention.
They don’t confuse noise for progress.
And they understand that durability matters more than novelty.
Over and over, the conversations and feedback I’ve received point to the same truth: the operators who stick with membership aren’t looking for shortcuts.
They’re building something steady. Something fair. Something that can support both their members and themselves over time.
None of this is accidental - it’s intentional.
The individuals and teams who approach their work in this way are rare.
And it’s why I’m grateful, not just that you read this newsletter, but that you choose this path at all.
Membership is a commitment. To your craft. To your audience. To consistency when easier options exist.
That kind of work deserves respect - and you have mine.
OUTLOOK
Carry This Forward.
As things slow down over the coming days, I hope you allow yourself a moment to acknowledge what you’ve built - not in terms of numbers, but in terms of continuity.
You created something that people returned to.
You held the cadence.
And you kept showing up.
That matters.
Operator will continue in the new year. And there will be time again for strategy, systems, and sharper thinking.
But before we turn that page, it felt right to say this clearly:
Thank you for doing the work thoughtfully.
Thank you for building things that last.
Thank you for choosing stewardship over spectacle.
And most of all - thank you for reading, reflecting, and being part of this conversation week after week.
I’m grateful to be in it with you - and so is the rest of the team here at Memberful.
Keep at it - see you in the new year.
-Michael
