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PAST NEWSLETTERS

Explore the past editions of Operator.
When Membership Leads.

Jan 13, 2026

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5 min read

When Membership Leads.

Alignment is the real work for operators now.

Membership is no longer an add-on.

Jan 6, 2026

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5 min read

Membership is no longer an add-on.

The creator economy has matured and this is the shift that must be named and acknowledged by operators.

A note of thanks.

Dec 16, 2025

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4 min read

A note of thanks.

Before the year turns, I wanted to pause and say this.

Your Membership is Speaking. Are you Listening?

Dec 9, 2025

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6 min read

Your Membership is Speaking. Are you Listening?

Getting honest about the year-end realities of your membership.

Preparing for a Clean Start.

Dec 2, 2025

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6 min read

Preparing for a Clean Start.

Your best year begins with the space you create right now.

The quiet privilege of being chosen.

Nov 25, 2025

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5 min read

The quiet privilege of being chosen.

Behind every renewal is a person who said yes to you - and kept saying it.

When the room has heard the pitch.

Nov 18, 2025

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6 min read

When the room has heard the pitch.

What happens when you've reached the people you were meant to reach?

The Season of Emotion.

Nov 11, 2025

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6 min read

The Season of Emotion.

People don’t just buy this time of year - they seek connection. Here’s how to meet them there.

The Value of Good Business.

Nov 4, 2025

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5 min read

The Value of Good Business.

When you take care of the business, the business takes care of you.

What your MRR isn't telling you.

Oct 28, 2025

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6 min read

What your MRR isn't telling you.

Healthy revenue can mask disengaged members. Here’s how to see what’s really happening.

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