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PAST NEWSLETTERS

Explore the past editions of Operator.
Audience or Institution?

Feb 24, 2026

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5 min read

Audience or Institution?

Structure and durability must be the new standard in membership.

For Those Who've Stayed.

Feb 17, 2026

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5 min read

For Those Who've Stayed.

Have you quietly overlooked the members who decided to stick around?

Decisiveness scales. Choice doesn't.

Feb 10, 2026

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5 min read

Decisiveness scales. Choice doesn't.

Is it time to reduce choice inside your membership?

Easy to join. Easy to leave.

Feb 3, 2026

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6 min read

Easy to join. Easy to leave.

Accessibility matters - but it can’t be the whole strategy.

The Cost of Pricing for Everyone.

Jan 27, 2026

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7 min read

The Cost of Pricing for Everyone.

Membership pricing is training your audience, whether you mean it to or not.

Membership Advice Breaks After Year Two.

Jan 20, 2026

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6 min read

Membership Advice Breaks After Year Two.

Early tactics create momentum. Mature operations create longevity.

When Membership Leads.

Jan 13, 2026

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5 min read

When Membership Leads.

Alignment is the real work for operators now.

Membership is no longer an add-on.

Jan 6, 2026

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5 min read

Membership is no longer an add-on.

The creator economy has matured and this is the shift that must be named and acknowledged by operators.

A note of thanks.

Dec 16, 2025

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4 min read

A note of thanks.

Before the year turns, I wanted to pause and say this.

Your Membership is Speaking. Are you Listening?

Dec 9, 2025

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6 min read

Your Membership is Speaking. Are you Listening?

Getting honest about the year-end realities of your membership.

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